Weekly Tools and Tips to Improve Any Relationship

February 29, 2012

Employee Accountability

How is accountability defined in your organization? When you hear someone talking about accountability, are you afraid it might be applied to you? Accountability is defined as “the quality or state of being accountable; and obligation or willingness to accept responsibility or to account for one’s actions”. The dictionary also states that responsible is a synonym for accountable. Simply stated, accountability is neither positive nor negative, but for some reason, most people in organizations feel that there is a negative connotation to accountabili

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February 29, 2012

The Good Way to Deliver Bad News

While no one likes to deliver bad news, it’s something that most of us have had to do at some stage in life. Whether it’s announcing company redundancies, or telling a partner we’re moving on, it can sometimes take all we have to get the words out and our message across at the right moment. And then once it’s done, we’re often left wondering if perhaps we could have handled it a little better… There are a number of reasons why someone would want to avoid delivering bad news. Whites, for instance, might not feel confident about handling any potent

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February 29, 2012

Playing Life to Win

In his  book, Playing Life to Win, Dr. Taylor Hartman uses the metaphor of baseball to represent the game of life, shares dozens of personal and professional vignettes, mixed with quotes, stories and examples from the lives of politicians, celebrities, sports stars, business leaders and family members. One needn’t be a fan of baseball in order to “get” Hartman’s many references to the sport or to “get” the book’s message. Most know that baseball’s objective is to hit the ball that’s pitched to you—or otherwise get safely on base

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February 28, 2012

Ask the Expert

Dear Jeremy,

I feel that my company has a bias in that they value Red and Blue personality types much more so than Whites and Yellows. Can you please take a moment to articulate the value that Whites and Yellows bring to the workplace that perhaps a lot of people don’t perceive on the surface?




Dear Jackie,

Unfortunately, it is fairly common for people to view Reds and Blues as valuable in a business setting and Whites and Yellows less so.


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