Weekly Tools and Tips to Improve Any Relationship

May 11, 2015

Electronic Messages—Reading Between the Lines

“Words, once they are printed, have a life of their own. ”  -Carol Burnett We live in an age where a large percentage of our communications are done via email and texts. It is convenient and, for some, a great time saver. The problem is, how are your messages interpreted? Without body language to provide insight in the delivery, a misinterpreted written communication might leave the recipient feeling slighted, criticized, or belittled. An unanswered email or text might make a person feel that they are being ignored, or worse, that the recipient is angry over the content of the message. All of t

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January 19, 2015

Ask the Expert

Dear Jeremy, I have a concern and could use some advice. I'm a strong blue. I work as a nurse and deal with Red personalities at times. As you can guess, these Reds come in the form of doctors. I have one doctor currently who enjoys belittling and intimidating me in front of other medical team members. My first and only contact so far was not pleasant. I have had texting communication (his preferred way to communicate) since then but not face to face. I know I need to demand respect from him or he will continue this behavior. Do you have any other suggestions. I'm not feeling any support from my 2 supervisors. I've looked through the

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January 14, 2015

A Butt for Every Seat

How to Hire and Retain Great Employees We’ve all heard the term “a butt for every seat” and it has never been truer than when applied to business. With employment rates climbing and jobs becoming more plentiful, the question is “How can I be sure it’s the right butt, and if it is, how do I keep it in the seat I provide?” Right Butt/Right Seat Finding the right person for the job is half the battle. There’s no doubt that certain jobs are best suited to certain personalities. According to Susan M. Heathfield, Human Resources Expert, you should “Select the right people in the first place through behavior-based testing and comp

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February 29, 2012

The Good Way to Deliver Bad News

While no one likes to deliver bad news, it’s something that most of us have had to do at some stage in life. Whether it’s announcing company redundancies, or telling a partner we’re moving on, it can sometimes take all we have to get the words out and our message across at the right moment. And then once it’s done, we’re often left wondering if perhaps we could have handled it a little better… There are a number of reasons why someone would want to avoid delivering bad news. Whites, for instance, might not feel confident about handling any potent

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