Weekly Tools and Tips to Improve Any Relationship

May 11, 2015

Electronic Messages—Reading Between the Lines

“Words, once they are printed, have a life of their own. ”  -Carol Burnett We live in an age where a large percentage of our communications are done via email and texts. It is convenient and, for some, a great time saver. The problem is, how are your messages interpreted? Without body language to provide insight in the delivery, a misinterpreted written communication might leave the recipient feeling slighted, criticized, or belittled. An unanswered email or text might make a person feel that they are being ignored, or worse, that the recipient is angry over the content of the message. All of t

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September 9, 2014

The Power of Simplicity

Recently, I was on a phone call with a Color Code client. He is the training director for a large corporation that currently has over 200,000 employees. He told the story about being in a meeting with high-level employees from a company his employer was acquiring, when one of the HR people asked him “Why Color Code?” He thought about it for a minute, and then he asked her what her results were on Myers-Briggs. Even though it was the personality assessment she currently used, all she could say was, “I don’t remember, but I think it starts with an I. He responded, “That’s why we use Color Code.” One of the most powerfu

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April 30, 2013

How to Offer Words of Encouragement to a Friend

How would you handle it if your best friend was going through a difficult time in his life and he came to you for help?  How can you provide the best words of encouragement to help him?  Many people will find it hard to believe that the first and best way to help a friend is to practice what I call active listening. You may accomplish this by listening carefully without interrupting your friend, and at the proper pause points, check for understanding by feeding back the pertinent information in the form of a question.  This approach will confirm your understanding of his situation. The other added value perspective you may use to off

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September 27, 2012

Confessions of a Red—Trick or Treat

I have two granddaughters, both born and raised in the same household by the same parents and yet, they couldn’t be more different. The oldest, age 12, is clearly a Red. She is determined, confident, impatient, and more than a little bossy. Her younger sister, age 8, is as Yellow as can be. She is happy, charismatic, and, yes, sociable. I love her with all my heart, but sometimes I want to ask her to please be quiet for just a minute to give her Red grandma a little respite. But, I don’t. As Halloween approaches, all the talk is about what they “want to be” on that magical occasion. My Red invariably goes for the creepy costumes

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